Bonjibon ships all orders via Canada Post.
Once your order has been confirmed, it will be shipped out within 48 business hours. When your order is shipped, you will receive a shipping confirmation email with your tracking information. One final email will be sent when your order has been successfully delivered.
All orders are shipped in eco-friendly discreet packaging. For international orders we mark everything as “Novelty Item” on the customs form.
All international orders are responsible for the duties pertaining to their order.
We offer Route Package Protection for all orders at checkout (please visit our FAQ page for more info). Route Product Protection costs on average 3% of your order total and can be added to your discretion on the cart page. If you opt-in for Route should your parcel get lost, stolen or delivered damaged you'll be covered for a replacement or refund! If you opt to skip Route Package Protection Bonjibon is not liable for any lost, stolen or damaged orders.
Bonjibon ships worldwide!
We offer FREE shipping on orders over $150CAD to Canada and the US.
All other countries are given a specific rate based on the weight of your order and location.
Due to reasons beyond our control to keep in accordance with the Terms of Service of Shopify Payments we currently do not ship to: Iran, Cuba, Czechia, Norfolk Island, Réunion, Somalia, U.S. Outlying Islands, Belarus, Indonesia, Malaysia, Maldives, Pakistan, Philippines, Saudi Arabia, Singapore, Thailand, Turkey
Please Note: As sex toys are regulated and even illegal in some countries, while we are thrilled to offer worldwide discreet shipping, it is to the customers discretion if they would like to take on any penalties should their order be stopped and investigated by customs. Bonjibon is not liable for international import penalties.
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We now offer Free Toronto Pickup!
Available to all, you can now pick up your order for free at The Side Kitchen located at 1093 Queen Street East, Toronto, ON.
All pickup orders will be ready for pickup between 2-3 days from time of order and will receive an email when your order is ready for pickup.
The Side Kitchen's Hours:
Wed - Sat: 11am to 6pm
Sun - Tues: CLOSED
We ship out of Toronto, Ontario, Canada.
Estimated delivery times within Canada are:
1-3 business days for local mail.
2-3 business days within the province.
4-8 business days for nation-wide mail.
All international orders have an estimated delivery time of 7 - 90 business days.
Our Eco-Conscience Promise
We take our eco footprint very seriously which is why we ship all of our orders in 100% eco-conscience materials.
Our boxes, tape, tissue and postcard are 100% recyclable and can be sent to a recycling facility, so feel free to put in the recycling at home or to send to a recycling facility.
Our Bonjibon stickers are compostable and can be disposed of in both backyard and commercial composting environments.
Returns
All sales are final for your own health and safety. For faulty or broken products, please get in touch with us. All of our products have a manufacturer’s warranty and we are happy to connect you with the appropriate channels to file a claim.